Category: UC&C
“Last but not least”: telephones in Experience Centers (Part...
Posted by Fernando Riedel | Aug 10, 2023 | UC&C | 0 |
“Last but not least”: telephones in Experience Centers (Part...
Posted by Fernando Riedel | Aug 3, 2023 | UC&C | 0 |
Gamification: How games applied to work can improve customer...
Posted by Fernando Riedel | Apr 19, 2023 | UC&C | 0 |
Five Questions on Collaborative Tools
Posted by Cirion Tech | Feb 22, 2023 | UC&C | 0 |
Webex, Teams and Zoom … Oh my!
Posted by Tera Sumner | Apr 19, 2022 | Podcasts, UC&C | 0 |
Employee Experience: the driving force of a business is its people
by Fernando Riedel | Sep 4, 2023 | UC&C | 0 |
The driving force of any business is its people. As organizations around the world embrace hybrid...
Read More“Last but not least”: telephones in Experience Centers (Part 2)
by Fernando Riedel | Aug 10, 2023 | UC&C | 0 |
In the first part of this article, I mentioned that a voice tool tends to make customer support...
Read More“Last but not least”: telephones in Experience Centers (Part 1)
by Fernando Riedel | Aug 3, 2023 | UC&C | 0 |
Call centers play an important part in customer service teams. At Cirion, we believe a contact...
Read MoreGamification: How games applied to work can improve customer support
by Fernando Riedel | Apr 19, 2023 | UC&C | 0 |
This new technological trend, related to the application of fun in work environments, involves the...
Read MoreFive Questions on Collaborative Tools
by Cirion Tech | Feb 22, 2023 | UC&C | 0 |
While we experience a new business paradigm, it’s essential to identify tools that support smart...
Read MoreWebex, Teams and Zoom … Oh my!
by Tera Sumner | Apr 19, 2022 | Podcasts, UC&C | 0 |
In the complex world of Unified Communications and Collaboration (UC&C), how do you pick the...
Read MoreFuture of business in a collaborative environment
by Henrique Dornas | Jul 23, 2021 | UC&C | 0 |
The future of work, employees’ profile, and professional environment are changing rapidly, and...
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