In relation to the previous article on AI and Moravec’s paradox, another antinomy that has been mentioned in recent months following the emergence of DeepSeek
UC&C
AI Revolution: Overcoming Moravec’s Paradox
Moravec’s paradox, articulated by Austrian scientist Hans Moravec, describes an artificial intelligence (AI) singularity; i.e., it is easier for machines to perform intellectually challenging tasks than intuitive tasks for humans. The oldest human skills, such as movement and language, are automatic for us, but difficult for machines. Conversely, tasks that humans find complex are simpler for machines.
Forecast and Insights on how AI will reshape CX (Part 2)
We mentioned in Part 1 of this article that Customer Experience World has continued evolving to a breakneck speed in 2024 and that the upcoming years will bring a significant expansion.
Forecast and Insights on how AI will reshape CX (Part 1)
The Customer Experience world has continued evolving at breakneck speed in 2024, and there are no signs of it slowing down in the new year – quite the opposite, there will be significant expansion.
Business Phone Service for organizations today
Cloud systems are a great option for business telephone service due to their Voice over Internet Protocol (VoIP) technology. This technology allows you to make and receive calls over the Internet, rather than using traditional telephone providers.
The meeting rooms of the future
Today’s technology is already enabling collaborative, immersive and highly productive meetings, offering a high-quality, frictionless experience both for physically onsite users and remotely connected ones.
What specific tasks can AI automate?
Generative AI has not just changed all professions, it’s also transforming our perception of how to work. Many repetitive parts of the production process that are automatable are now easier to do because of AI models.
A guide to getting started with your AI Companion assistant
In today’s fast-paced work environment, maximizing productivity and improving collaboration are top priorities. Fortunately, AI technology can help with that, and many organizations are reaping the benefits.
10 tips to enhance customer experience using Contact Center as a Service
CCaaS, gives you access to the flexibility required to meet market ever-changing demands and making sure that your Contact Center is a springboard to success.
Employee Experience: the driving force of a business is its people
The driving force of any business is its people. As organizations around the world embrace hybrid work, they realize the importance of investing in technologies that allow their employees to feel engaged, achieve work/life balance and give their best, wherever they are.
Recent Posts