UC&C
Predicciones y perspectivas sobre como la IA remodelará el CX (Parte 1)
Predicciones y perspectivas sobre como la IA remodelará el CX (Parte 1) El mundo de la experiencia del cliente ha seguido evolucionando a una...
Business Phone Service for organizations today
Business Phone Service for organizations today Cloud systems are a great option for business telephone service due to their Voice over...
The meeting rooms of the future
Creating Collaborative, Future-Ready Meeting Spaces Today’s technology is already enabling collaborative, immersive and highly productive...
What specific tasks can AI automate?
Transforming Productivity: Key Tasks AI Can Automate for Businesses What specific tasks can AI automate? Generative AI has not just changed...
A guide to getting started with your AI Companion assistant
In today's fast-paced work environment, maximizing productivity and improving collaboration are top priorities. Fortunately, AI technology...
How to Help your Sales Teams with Conversation Intelligence (second part)
In our previous paper we talked about the difference between Conversation Intelligence and Conversational AI, a very subtle one with different...
Let’s Make the Future Depend on Us
I love reading books or talking with people who get into the eye of the storm when transformative things are happening worldwide, particularly with...
10 tips to enhance customer experience using Contact Center as a Service
CCaaS, gives you access to the flexibility required to meet market ever-changing demands and making sure that your Contact Center is a springboard...
Employee Experience: the driving force of a business is its people
The driving force of any business is its people. As organizations around the world embrace hybrid work, they realize the importance of investing in...
“Last but not least”: telephones in Experience Centers (Part 2)
Features and Types of Voice-Based Contact Centers In the first part of this article, I mentioned that a voice tool tends to make customer support...
Recent Posts
Predicciones y perspectivas sobre como la IA remodelará el CX (Parte 1) El mundo de la experiencia del cliente ha seguido evolucionando a una velocidad...
2024: Synonym of Expansion and Growth It has been an extraordinary year, and once again, we want to express our sincerest gratitude to all our customers for trusting...
Artificial Intelligence: Strategic partner for business security in Christmas Season The December Holidays -Christmas and New Year's Eve- bring an...
2024 governed by AI: Will the infrastructure move forward consolidation in 2025? 2024 will be remembered as the year of the telecommunications...
Business Phone Service for organizations today Cloud systems are a great option for business telephone service due to their Voice over Internet Protocol (VoIP)...
Sustainable digital infrastructure: Engine for innovation, competitiveness, and energy savings How can companies shrink the environmental impact caused by the...
Creating Collaborative, Future-Ready Meeting Spaces Today’s technology is already enabling collaborative, immersive and highly productive meetings, offering a...
Data Centers, Free Energy Market, and ESG New emerging technologies and services such as Artificial Intelligence and the crypto market, among others, are accelerating...
Happy CX Day 2024! At Cirion, every interaction counts, and your trust is the engine that drives us to continue growing and innovating. From the beginning, we...
CDN, Emotion, and Security Nowadays, if you’re able to follow sports events, concerts, and games in real time and with high quality sound and image – and feel...