Call centers play an important part in customer service teams. At Cirion, we believe a contact center has functions that go beyond answering the...

“Last but not least”: telephones in Experience Centers (Part 1)
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Call centers play an important part in customer service teams. At Cirion, we believe a contact center has functions that go beyond answering the...
This new technological trend, related to the application of fun in work environments, involves the use of game mechanics in business contexts,...
While we experience a new business paradigm, it’s essential to identify tools that support smart ways of working and drive connectivity between...
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