• New partnership brings better digital experiences across live streaming, video-on-demand, and other forms of media and application delivery to 600+ million Latin American consumers
• Makes Cirion one of Latin America’s largest low-latency CDN service providers
• Empowers global content publishers to maintain a top Quality of Experience (QoE) and deliver locally amid rising content demand

MIAMI, FL, and REDWOOD CITY, CA, January,17, 2024 – Cirion Technologies and Qwilt today announced their partnership which will expand Qwilt’s global ecosystem of service providers to bring a more efficient and scalable content delivery network in Latin America. This transformative partnership means higher quality live streaming, video-on-demand (VoD) and all other forms of media delivery to the over 600 million consumers across all of Latin America.

The exponential growth of mobile users, IoT devices, and cloud applications globally brings new demands on service provider networks. By combining with Qwilt’s all-edge global delivery network, Cirion ensures  content reaches subscribers with superior quality, improving digital experiences across the region while enabling content and application publishers worldwide to deliver locally to their viewers, wherever they may be. Qwilt’s powerful solution, deeply embedded within network infrastructure, empowers service providers to optimize and efficiently scale their networks while continually delivering great digital experiences.

“Data consumption and Internet traffic is increasing rapidly across Latin America, and content providers need delivery services that are efficient in light of growing competition for Internet bandwidth. With this agreement, Cirion and Qwilt’s combined CDN offerings are strengthened, meeting the needs of CDN customers,” said Alejandro Girardotti, Senior Director of Products, Innovation and Strategic Alliances at Cirion Technologies.

Cirion´s content delivery network enables reliable content delivery to users around Latin America. Many of the world’s leading media and ecommerce sites rely on its programmable edge and proven customer service to grow their businesses. This new partnership, based on Qwilt’s Open Caching technology, allows Cirion to scale up rapidly as market demand increases. It substantially increases Cirion’s ability to reliably deliver high-quality live and VoD streaming throughout the region and becomes one of the largest low-latency CDN service providers across Latin America.

As a leading digital infrastructure and technology provider, Cirion counts over 50,000km of terrestrial long-haul and metropolitan fiber optics, 36,000km of submarine cables and 18 landing stations, allowing it to operate with scalable networks capable of adapting to the increase in connected users without impacting their QoE.

“Our infrastructure adapts dynamically and in real-time to market demands, enabling an efficient management of critical applications and their data. This makes it possible for companies to identify market trends in advance and respond quickly, with solutions that stimulate future growth,” says Girardotti.

“Cirion is an exciting addition to our global ecosystem of service providers, and we are delighted to help power a unique content delivery service offering in Latin America,” said Alon Maor, CEO, Qwilt. “Our all-edge architecture provides a new economic model for streaming delivery, in which Cirion´s network infrastructure and CDN services play a central role in the end-to-end value chain. This announcement underscores the momentum we are gathering as we realize our ambition to build the world’s highest performing edge delivery network.”

About Qwilt

Qwilt’s mission is to deliver connected experiences at the quality they were imagined. Its model is built on partnerships with service providers and content publishers, globally, to create a fabric that powers high-performance delivery of media and applications at the very edge of neighborhoods, big and small.

Qwilt’s open architecture and inclusive business model make local edge delivery more accessible than ever before, unlocking more reliable, higher quality-of-experience at greater scale than previously possible. A growing number of the world’s leading content publishers and cable, telco, and mobile service providers rely on Qwilt for Edge Cloud services, including BT, Telecom Argentina, Telecom Italia, and Verizon.

Founded in 2010, Qwilt is a leader of the Open Caching movement and a founding member of the Streaming Video Alliance. Qwilt is backed by Accel Partners, Bessemer Venture Partners, Cisco Ventures, Disruptive, Innovation Endeavors, Marker, and Redpoint Ventures. For more information, visit www.qwilt.com.

About Cirion:

Cirion is a leading digital infrastructure and technology provider, offering a comprehensive suite of fiber network, connectivity, colocation, cloud infrastructure, and communication and collaboration solutions with the purpose of furthering Latin America´s progress through technology. Cirion serves over 5,500 Latin America-based and multinational customers, including enterprises, government agencies, cloud service providers, wireline and wireless carriers, ISPs, and other leading businesses. Cirion owns and operates a facilities-based network and data center portfolio, with extensive coverage spanning across the Latin America region. Learn more about Cirion at www.ciriontechnologies.com

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Media Contact:

Paula Vivo
Cirion Technologies
P: +55 11 3957-2424
paula.vivo@ciriontechnologies.com

Qwilt Media Relations
media@qwilt.com
+1 (650) 249-6521

In a few days we’ll say farewell to 2023 and I’d like to share some reflections and express our sincere thanks for your trust and support.

It’s been a year of great challenges, but also great learning. We’ve watched the fascinating blast of Artificial Intelligence and how its immediate impact in our lives has uncovered a future that seemed to exist only in science fiction.  At Cirion, with flexibility and responsibility we’ve decided to explore these latest technological advances to streamline processes and offer more efficient solutions.

Thanks to our teams’ immense collaborative spirit, we’ve undertaken major projects over the past 12 months: the growth of our regional data center platform, the expansion of our terrestrial fiber optic network, the capacity increase of our submarine system connecting Latin America’s main markets, and the launch of new solutions, among others.  As a result, we’ve consolidated our brand and our regional positioning as a leading company in the industry.

Furthermore, we continued to strengthen our organizational culture and foster the professional and personal development of our employees.  And it’s with great enthusiasm that we end this year presenting our first Sustainability Report, a significant milestone that reflects this company’s extensive commitment to a sustainable business model, aligned with corporate values and standards of business integrity.

None of this would’ve been possible without our customers’ support.

Your trust has been one of the most essential pillars of this success and inspires us to set new and even more ambitious goals to drive forward our commitment to further growth in Latin America through technology.  Thank you for choosing and accompanying us on this path of growth and transformation.

We look to the future with excitement and gratitude, confident that our technology community will continue to grow.  We look forward to another year of collaboration, innovation, and shared achievements.

On behalf of the entire Cirion team, I wish you Happy Holidays and a Prosperous New Year.

Author:
Facundo Castro
CEO
Cirion Technologies

Artificial Intelligence (AI) has been under the spotlight as one of the most impactful and promising technologies of the 21st century. However, its deployment in large companies faces significant challenges. Before exploring them, it is key to understand that AI is, essentially, statistical software. It operates through systems which seek to provide statistical analysis in response to specific requests, such as facial identification or pattern recognition.

That said, in the Latin American context, companies are still in the early stages of using AI. Current applications are predominantly geared towards transactional functions, such as billing, logistics control and e-commerce. The challenge lies in empowering teams to understand and efficiently handle AI, as well as to build applications that are relevant to their business. Development timeframe, lack of qualified personnel, and ethical concerns surrounding statistical accuracy are all obstacles to be overcome.

However, despite the challenges, AI offers a vast range of opportunities. Companies can create specific applications, such as using AI to detect inappropriate movements in workplaces, thus increasing security and driving operational efficiency. Although Latin America is still at an early stage, it is faced with the opportunity to integrate AI into various sectors, transforming the way companies interact with technology, even though it is already being used in some cases, such as customer service via chat, for example.

Impacted sectors and the role of telecommunications companies

All sectors will be impacted by AI, but some more prominently than others. Text analysis, for example, could revolutionize how companies handle feedback and marketing campaigns. For telecommunications companies, this transformation is especially significant. The exponential demand for computing capacity, memory and bandwidth, driven by AI, will impact data centers directly. In order to remain competitive, these companies will need to invest in infrastructure capable of meeting this growing demand.

Read about artificial intelligence in society

The successful implementation of AI requires companies to seek specialized services externally. This means partnering with qualified professionals and service providers who understand the complexities of AI. Data security becomes a main concern, requiring meticulous attention in the transportation and handling of sensitive information.

Future trends and impacts on business

In the coming years, AI will continue to shape the business landscape. Education and training are areas that benefit enormously from AI, as it facilitates the analysis and interpretation of large volumes of data.  In business, marketing is a fertile soil for its application, but security must always be a priority. Sectors that involve word processing, such as Legal, can optimize processes using tools that offer superior statistical and mathematical capabilities.

With this in mind, it is clear that Artificial Intelligence is rapidly becoming essential to business in the 21^st century.  In spite of the initial challenges, there are huge opportunities for innovation and efficiency. Large companies, especially those in sectors that are sensitive to digital transformation, need to adopt a strategic approach to incorporate AI into their operations. The future of business will be deeply influenced by the ability to understand, embrace, and optimize Artificial Intelligence.

Telecommunications companies play a strategic role in this scenario, as they face a growing demand for infrastructure capable of supporting the explosion of data and need for computing capacity imposed by AI. In this context, Cirion emerges as an innovative leader, offering specialized solutions to help companies on their journey towards excellence in Artificial Intelligence.

With a vision committed to innovation and data security, Cirion is a valuable partner for large companies looking to successfully integrate AI into their operations. By adopting AI in a strategic and optimized manner, organizations are setting the stage for a business future ripe with unexplored possibilities, where Cirion plays a key role in breaking new digital ground.

Author:
Rodrigo Oliveira
Business Director, Data Centers
Cirion, Brazil

With more than 30 years of experience in the Data Center and Telecommunications segment, Rodrigo provides Cirion’s customers with the guidance they need to leverage technology and expand their businesses. He has worked for several multinational companies in Brazil and helped build Diveo’s operation in the country. He was also president of the UOL Diveo unit in Colombia, where he took part in the sale of the subsidiary to Riverwood/Synapsis. He was also in command of Matrix Datacenter.

Happy CX Day:

The importance of Customer Experience in building a sustainable business model

It’s probably common sense that a satisfied customer should be one of the main aspirations of any organization. Throughout my career, I have seen how companies use Customer Experience (CX) as a strategy to drive their business. However, I have also witnessed how it can contribute to the overall welfare of society and its environment.

Today, Tuesday, October 3, we celebrate International Customer Experience Day (CX Day 2023) and I would like to share 5 insights that invite us to broaden our understanding of CX, its impact on business and communities.

1. CX is a lot more than a mere interaction

At the core of CX we find something more profound than a simple business transaction.  It is all about building meaningful and authentic relationships with our customers. By understanding their needs, wishes and concerns, we offer not only exceptional services but also the foundations for a lasting connection.

2. Loyalty is the engine that drives collaboration

In a world where loyalty is increasingly scarce, CX becomes the bridge that facilitates the construction of mutual loyalty.  When organizations become true advocates for their customers, customers in turn become fervent defenders of these same companies.  When this mutual loyalty extends beyond commercial transactions, communities are strengthened and collaboration – rather than competition – is fostered.

3. Long-term loyalty bolsters sustainability

When we invest in creating exceptional experiences, we are building solid relationships that create long-term loyalty. This represents a solid and sustainable customer base, which diminishes the constant need to obtain new customers and ultimately reduces the associated expenses on resources and energy.

4. Caring for customers can inspire positive changes in society

Companies that prioritize CX can also be a source of inspiration for driving positive change in society by adopting ethical business practices, promoting inclusion, and supporting social initiatives. These organizations can become role models and be recognized as promoters of change in their communities.

5. Improving CX encourages sustainable innovation

Companies that wish to be top of mind for their consumers must constantly innovate, often obtaining solutions that are both more efficient and more sustainable. Investing in more sustainable technologies and processes is a direct consequence of a customer-centered strategy.

In short, we have an incredible opportunity to foster a healthier and more harmonious coexistence with our environment, under a new purpose: to promote progress in Latin America through technology.  With this objective in mind, CX becomes a powerful tool that reaches beyond commercial results. It’s a strength capable of contributing positively to the sustainability of the environments that our organizations are part of.

Finally, by embracing Customer Experience, we are charting a path towards an increasingly conscious, connected, and sustainable humankind.  We contribute to the creation of a better world based on well-defined environmental, social and corporate governance criteria (ESG), aligned with our purpose and with the way we act as an organization.

Author:
Emilio Madero
EVP, Marketing
Cirion Technologies