When something is improved, it ends up being used even more: The Jevons paradox and its impact on AI In relation to the previous article on AI...
UC&C
AI Revolution: Overcoming Moravec’s Paradox
Moravec’s paradox, articulated by Austrian scientist Hans Moravec, describes an artificial intelligence (AI) singularity; i.e., it is easier for...
Forecast and Insights on how AI will reshape CX (Part 2)
We mentioned in Part 1 of this article that Customer Experience World has continued evolving to a breakneck speed in 2024 and that the upcoming...
Forecast and Insights on how AI will reshape CX (Part 1)
The Customer Experience world has continued evolving at breakneck speed in 2024, and there are no signs of it slowing down in the new year – quite...
Business Phone Service for organizations today
Business Phone Service for organizations today Cloud systems are a great option for business telephone service due to their Voice over...
The meeting rooms of the future
Creating Collaborative, Future-Ready Meeting Spaces Today’s technology is already enabling collaborative, immersive and highly productive...
What specific tasks can AI automate?
Transforming Productivity: Key Tasks AI Can Automate for Businesses What specific tasks can AI automate? Generative AI has not just changed...
A guide to getting started with your AI Companion assistant
In today's fast-paced work environment, maximizing productivity and improving collaboration are top priorities. Fortunately, AI technology...
10 tips to enhance customer experience using Contact Center as a Service
CCaaS, gives you access to the flexibility required to meet market ever-changing demands and making sure that your Contact Center is a springboard...
Employee Experience: the driving force of a business is its people
The driving force of any business is its people. As organizations around the world embrace hybrid work, they realize the importance of investing in...
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